Victoria Limited Lifetime Warranty
Victoria warrants its authentic cookware to be free of craftsmanship defects for life from the date of purchase. Warranty does not cover damage due to misuse (including improper heating, use, alterations, cleaning, rust) or commercial use.
This warranty does not cover staining, discoloration, rust, scratching or other signs of wear and tear (such as the wear, neglect, or mistreatment of seasoning). If, upon inspection, Victoria determines that a product has a manufacturing defect, Victoria will repair or replace the product, at Victoria's option, without charge to the customer.
This warranty is limited to the original consumer with proof of purchase and is not transferable. If the product was not purchased new from an authorized dealer, distributor, or representative of the manufacturer, this warranty is null and void. Any warranty replacement will be shipped only to country of purchase.
To begin a warranty claim, please contact us using the contact form.